Terms & Conditions

Terms and Conditions

1. Use of Website

The access and use of this website is subject to the following terms and conditions and any amendments or additional terms and conditions, rules, disclaimers and notices displayed by us elsewhere on this website from time to time (hereinafter collectively referred to as the “Terms and Conditions”).

Please read the Terms and Conditions carefully before using this website. The Terms and Conditions apply to all visits and use of this website, as well as to the Content (as defined below), information, recommendations, products and/or services provided to you on or through this website.

By accessing and using this website (or any part thereof), you agree to be bound by the Terms and Conditions in their entirety in addition to any other applicable law or regulation. If you do not agree to the Terms and Conditions in their entirety, please leave this website.

For the purposes of these Terms and Conditions, “SingPost” refers to “Singapore Post Limited” and “you” means you as the user of the website and its Content.

2. Copyright and Trademarks

This website including, but not limited to, the general design and the content featured or displayed on this website, including, but not limited to, logos, icons, service marks, trade names, trademarks, text, graphics, photographs, images, moving images, sound, illustrations and software (hereinafter referred to as the “Content”), is protected by copyright, moral rights, trademarks and other intellectual property rights.

The Content and all related rights are owned by and shall remain the exclusive property of SingPost, its licensors and/or its content providers (collectively, the “Content Owners”) (as the case may be). Except as explicitly permitted by applicable copyright laws or under these Terms and Conditions or another agreement between you and SingPost, this website, its Content and no portion or element of thereof may be (i) copied, reproduced, republished, uploaded, posted, transmitted, distributed, modified, display, published, licensed, transferred or sold in any form or manner, (ii) retransmitted or reused via any means, including but not limited to for purposes of advertising or publicity pertaining to distribution of materials on this website, or (iii) used to create derivative works.

This website or its Content should not in any way be regarded or deemed as granting, by implication, estoppel or otherwise, any license or right to use any Content without the prior written permission of any of the relevant Content Owners.

This website or any Content shall not be used on any other website or networked computer environment nor linked to another website or similar environment without the prior written approval of SingPost.

3. Access to Website

For you to access and use this website, you may be required obtain and use the necessary equipment and software (including but not limited to web browsers) at your own cost and expense. If a particular equipment or software is required for you to access and use this website and you do not obtain and use such equipment or software, you may not be able to access all features or services which are available at this website and SingPost shall not in any way be liable to you for the same.

4. Privacy Policy

SingPost has a group privacy policy which sets out how SingPost handles personal data that you may provide or that SingPost may collect, in connection with your access or use of this website. The policy is available at https://www.singpost.com/privacy-policy. You accept and agree to the terms set out in the policy and consent to the collection, use and disclosure of your personal data in accordance with the policy.

5. Disclaimer of Warranties

This website and its Content are provided free of charge and on an 'as is' and 'as available' bases and, except to the extent provided otherwise by law, without any warranties of any kind (whether implied, express or statutory) including but not limited to warranties of non-infringement of third party rights, satisfactory quality and/or fitness for a particular purpose.

Except to the extent provided otherwise by law, SingPost does not represent or warrant (i) that the information and/or facilities contained in this website are accurate, complete, current, correct, timely, useful, adequate, or reliable, (ii) that this website or the server(s) that makes this website available is/are free of viruses or any other harmful, destructive or corrupting code or components, (iii) that access and use of this website will be uninterrupted or free from defects or errors, or (iv) any defects or errors in respect of this website will be corrected.

The information on this website and its Content is for general information purposes only and does not constitute advice for any purpose including but not limited to advice in respect of any securities, investments, loans, advances, credits or deposits in any jurisdiction.

6. Liability

Your use of this website is at your own risk.

To the maximum extent permitted by law, neither SingPost, nor any of its employees, officers, directors nor any of their agents, contractors nor any other party involved in creating, producing or delivering this website or any Content (collectively, "SingPost Third Parties") shall be liable (and you hereby discharge the aforesaid entities from any and all liability) for any direct, indirect, special, consequential or other loss or damage to any person or entity, however caused (whether by negligence or otherwise) that results from the use of, or the inability to use, this website or Content or any other material or product provided to you via this website, including damage caused by viruses or any incorrectness or incompleteness of the information on this website, or otherwise arising out of or in connection with this website or the Terms and Conditions, even if SingPost has been advised of the possibility of any such loss or damage.

You agree to indemnify and hold harmless each of SingPost and the SingPost Third Parties from and against any loss, liability, claim, demand or cost, including without limitation legal fees, whether incurred by or made against any of them or made by any third party, arising out or relating to (a) your use of this website or its Content or (b) your violation of these Terms and Conditions, any applicable laws, or the rights of SingPost or any third party at law or otherwise.

7. Links to Third Party Websites

For your convenience and to improve the usage of this website, links to websites that are owned and controlled by third parties may be provided from time to time. These links take you outside of this website and are beyond SingPost's control. This includes links to partners that may use the Content as part of a co-branding agreement. The websites which are linked to may have their own separate terms and conditions as well as a privacy policy. SingPost is not responsible for any loss or damage whatsoever or howsoever caused arising directly or indirectly in connection with such third party websites and/or their products and/or services and cannot be held liable for the content and activities of these websites. You therefore visit/access these websites entirely at your own risk.

Please note that these other websites may send their own cookies to users, collect data or solicit personal information, and you are therefore advised to check the terms of use and/or privacy policies on those websites prior to using them.

CMTML does not make any representation in relation to, or warranty or endorsement of any of the products and/or services provided by any third parties nor does it make any representation in relation to, or warranty or endorsement of any such third parties. All products sold, services rendered and information provided by such third parties are those of the respective third parties and not CMTML, and shall be subject to the terms and conditions of the individual third parties. CMTML shall not be a party to any contracts for such products and/or services.

8. Misuse of this Website

SingPost may deny you access to this website at any time in its sole and absolute discretion, whether in situations where SingPost believes that your use of this website is in breach of any of these Terms and Conditions and/or applicable laws and regulations and/or otherwise.

9. Commercial Solicitation

You are prohibited from using this website to advertise or perform any commercial solicitation.

10. Unsolicited ideas

SingPost maintains the policy of not reviewing or accepting any unsolicited submissions of ideas, inventions, designs and/or other materials related to SingPost's business whether consisting of texts, images, sounds, software, information or otherwise (the "Materials") from persons external to SingPost. You should therefore not post any Materials on this website or send these to SingPost by e-mail or otherwise.

11. Miscellaneous

If any of these Terms and Conditions is held to be a violation of any applicable law, such term shall be deemed to be deleted from these Terms and Conditions and these Terms and Conditions shall remain in full force and effect as if such provisions had not originally been contained in these Terms and Conditions.

No failure or delay on the part of SingPost to exercise or in exercising any right or remedy under these Terms and Conditions shall be construed or rated as a waiver of such right or remedy nor shall any single or partial exercise of any right or remedy under these Terms and Conditions preclude the exercise of any other right or remedy or preclude the further exercise of such right or remedy as the case may be. The rights and remedies provided in these Terms and Conditions are cumulative and are not exclusive of any rights or remedies provided by law.

Headings in these Terms and Conditions are for reference only and in no way affect the construction of these Terms and Conditions nor define, limit, construe or describe the scope or extent of the section where the heading appears.

12. Governing Law and Jurisdiction

The agreement relating to your access and use of this website and its Content under these Terms and Conditions shall be governed by Singapore law. You agree to submit to the non-exclusive jurisdiction of the Singapore courts.

13. Contacting Us

If you have any questions or comments about this website or this Terms and Conditions or in the event that you wish to make a complaint regarding this website (or its Content), please do contact us at:

Singapore Post Ltd
10 Eunos Road 8
Singapore Post Center
Singapore 408600


SingPost Customer Service: +65 6841 2000